Privacy and Policy

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Privacy Policy

Introduction

This Privacy Policy explains how PIXELTRE SOLUTIONS OPC PRIVATE LIMITED (“we”, “our”, “us”) collects, uses, stores, and protects the personal information of users who visit or interact with our website https://pixeltre.com (“Platform”). We offer digital services such as website development, branding, software development, and digital marketing. All data collected by us is used only for service delivery, communication, and business operations. By accessing our Platform or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Platform.

Collection

We collect personal information when you contact us, fill forms on our website, request services, or communicate with us. This information may include:

  • Name
  • Email address
  • Phone number
  • Business name
  • Project requirements
  • Billing and payment details (processed through secure third-party payment gateways)
  • Any additional information voluntarily shared for service delivery

    • We may also collect technical data such as IP address, browser details, device information, visit duration, and cookies for security and analytics. We do not collect unnecessary sensitive information unless required for payment processing or identity verification, and only with your consent.

    How We Use Your Information

    We use your data for the following purposes:

  • To respond to service inquiries or project requests
  • To deliver digital services such as web development, design, or marketing
  • To communicate project updates, revisions, or technical information
  • To process payments for purchased services
  • To improve our website and user experience
  • To send service-related notifications, invoices, or support updates
  • To comply with legal requirements and prevent fraudulent activities

    • We do not use your data for any purpose other than what is stated above.

    Sharing of Information

    We do not sell or trade user information. Your information may be shared only in the following cases:

  • With trusted third-party service providers required for project execution (e.g., hosting providers, domain registrars, email service providers, analytics tools)
  • With payment gateways for secure payment processing
  • With legal authorities when required by law or to protect our rights
  • With team members or contractors strictly for project-related work

    • All third parties involved follow confidentiality and data protection requirements. We do not share information with logistics partners, product sellers, or unrelated business partners since we do not operate as a marketplace.

    Data Security

    We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, loss, or disclosure. While no online transmission is 100% secure, we maintain industry-standard security practices to protect user information. Users are responsible for keeping their login credentials (if any) secure.

    Data Deletion

    We retain personal data only for as long as required:

  • To complete ongoing service obligations
  • To maintain business records
  • To comply with legal and regulatory requirements

    • Project files, communication logs, and invoices may be securely stored for a reasonable period unless the user requests deletion (subject to legal restrictions).

    Your Rights

    You may request to:

  • Access the information we hold about you
  • Update or correct your data
  • Withdraw consent for marketing communications
  • Request deletion of certain information, subject to service completion and legal obligations

    • To exercise these rights, you may contact us using the details below.

    Consent

    The collection and use of your information as outlined in this Privacy Policy. You may withdraw consent anytime by contacting us, but this may affect your ability to use or receive certain services.

    Changes to this Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updated versions will be posted on this page, and continued use of our Platform will be considered acceptance of the revised policy.

    Grievance Officer

    For privacy-related questions or data requests, you may contact us at:

    PIXELTRE SOLUTIONS OPC PRIVATE LIMITED